Privacy Policy
All information collected through forms on www.orthowalker.eu is stored in a database with access reserved for Orthowalker, Unipessoal Lda. The collected information is solely used by internal services, and at no time will the data be transferred to third parties. It is further informed that our website encrypts customer passwords to prevent unauthorized access. The data may only be used publicly by Orthowalker, Unipessoal Lda. to defend its good name.
Any passwords or user credentials provided by the customer are their sole responsibility. The customer must ensure that only authorized individuals access their accounts. The customer will be responsible for any issues associated with the misuse of their accounts.
For statistical purposes, each visit to www.orthowalker.eu gathers information about the browser used, screen resolution, IP address, and hostname, as well as pages (sections) visited on www.orthowalker.eu. This information is stored in files accessed exclusively by Orthowalker, Unipessoal Lda., and the data will not be transferred to third parties at any time.
For any further clarification, feel free to contact us.
Data Protection
How and for what purposes are your personal data used?
www.orthowalker.eu uses the collected information to facilitate customer management, for historical and statistical purposes, legal obligations, service quality control, and for future contacts. We use the collected information to tailor our products and services to our customers, for sending information, promotions via email, SMS, or phone call. This communication pertains to our products or products from partners with whom we have agreements and is not a legal or contractual obligation.
There are no consequences for those who do not provide them.
Who is responsible for the information?
www.orthowalker.eu is responsible for the collected data that is processed electronically. To ensure the security of your data and maximum confidentiality, we treat the information you provided to us as absolutely confidential, following our internal security and confidentiality policies and procedures, and we do not share your data with third parties for commercial purposes. There may be automated decisions, such as profiling, to better tailor our offerings to the needs of our customers based on their interests, services, and acquired products.
The data subject can file a complaint with the supervisory authority – the National Data Protection Commission.
Who can i contact to access, rectify, or delete data?
Our customers and visitors have different privacy concerns and can at any time review, update, and decide what type of data they want to have stored. The data controller can be contacted directly via email at info@orthowalker.eu or by mail to Orthowalker, Unipessoal Lda., located at OrthoWalker, R. de Mosteirô 455, 4520-403 Mosteirô, to request at any time a copy of the data concerning them, withdrawal of consent, rectification, erasure, limitation, portability, and opposition to the processing of such data. On our website, you can remove your account without any justification. The subsequent withdrawal of consent does not affect the legality of the processing based on this consent.
How long are the data stored?
Personal data is kept until the purpose for which it is intended is exhausted, being deleted 2 years from the customer''s last interaction with our services or products, or as long as the customer benefits from the service or product of www.orthowalker.eu, if later and if applicable. There may be legal provisions requiring the retention of personal data for a longer minimum period.